How soon will the test arrive?

If you order your test before midday on a Monday to Friday then your kit will be dispatched the same day. All our kits are sent out via Royal Mail first class post, so it should be with you within 1-2 working days.

When will I get my results?

We aim to deliver your results within 2 working days of your blood sample arriving at our lab.

How do I view my results?

When you buy your test, we will ask you to create an account with us during checkout. This will give you access to your own, secure health dashboard where you can view your results.

How secure is my data?

We have strict processes in place to ensure the protection of your data. Following GDPR the company also operates under tight legal rules about the sharing of data which ensures that data is only shared if it is crucial to the delivery of our service. For example, our doctors see customer results at the time of review, however, after review, access to results is withdrawn.

How do I find out my results are ready?

We keep you updated throughout the process by email and text message. We will let you know when your blood sample has arrived at our lab. Once the blood sample has been analysed one of our doctors will review your results. Once your results are ready, we will email you and send you a text message to let you know your results are ready for you to view in your health dashboard.

Does a doctor review my results?

We have a team of doctors and nurses who look at all results and will comment on any results that are outside of the normal range for your age.

Our expert

Renee McGregor

Nutrition Lead

BSc (hons) PGDIP (DIET) PGCERT(sportsnutr) RD BASES

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About Renee McGregor

Renee McGregor is a renowned sports dietitian with over two decades of experience in both clinical and performance nutrition. She is a leading specialist in eating disorders, RED-S (Relative Energy Deficiency in Sport), and female athlete health, having worked with athletes across the globe, including Olympic, Paralympic, and Commonwealth teams.

Renee’s expertise extends to supporting high-performing athletes struggling with dysfunctional eating patterns that hinder their performance and well-being. She is the director of the first clinic in the UK dedicated to helping individuals with RED-S and eating disorders in sport regain balance and return to their chosen sport.

Beyond her clinical practice, Renee is a passionate advocate for athlete health and empowerment. She has made numerous appearances at high-profile events, including Google Talks, Cheltenham Literature Festival, BBC Newsnight, and the Royal College of Psychiatrists. Her expertise has also been featured in the BBC documentary “Living with Bulimia” with Freddie Flintoff.

Renee is a passionate runner and an avid supporter of female athletes in endurance and aesthetic sports. She is the author of the book “Nourishing the Female Athlete,” which provides guidance on fuelling performance and promoting overall health and well-being.

Publications & Research

Fast Fuel: Food for Triathlon Success (Published by Nourish Books)
Fast Fuel: Food for Running Success (Published by Nourish Books)
Training Food: Get the Fuel You Need to Achieve Your Goals (Published by Nourish Books)
Orthorexia: When Healthy Eating Goes Bad (Published by Nourish Books)