How soon will the test arrive?

If you order your test before midday on a Monday to Friday then your kit will be dispatched the same day. All our kits are sent out via Royal Mail first class post, so it should be with you within 1-2 working days.

When will I get my results?

We aim to deliver your results within 2 working days of your blood sample arriving at our lab.

How do I view my results?

When you buy your test, we will ask you to create an account with us during checkout. This will give you access to your own, secure health dashboard where you can view your results.

How secure is my data?

We have strict processes in place to ensure the protection of your data. Following GDPR the company also operates under tight legal rules about the sharing of data which ensures that data is only shared if it is crucial to the delivery of our service. For example, our doctors see customer results at the time of review, however, after review, access to results is withdrawn.

How do I find out my results are ready?

We keep you updated throughout the process by email and text message. We will let you know when your blood sample has arrived at our lab. Once the blood sample has been analysed one of our doctors will review your results. Once your results are ready, we will email you and send you a text message to let you know your results are ready for you to view in your health dashboard.

Does a doctor review my results?

We have a team of doctors and nurses who look at all results and will comment on any results that are outside of the normal range for your age.

Our expert

Dr Thom Phillips

Head of Clinical Services

BSc. (Hons) MSc. MB BCh. MRCGP. Dip SEM. PGCert (Diabetes)

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About Dr Thom Phillips

Thom has worked in elite sport for over 10 years. Initially as a sports scientist, then a coach and now as a medical doctor to a number of elite teams and individuals. His main sports role is currently the club doctor at Bristol Bears Rugby and Bristol City FC. He works closely with the 1st teams and Academy medical teams alongside the heads of performance to support the players on and off the pitch. With a role that spans across all teams under the Bristol Sport banner he is used to dealing with a plethora of Sports Medicine issues. He works collaboratively with a fantastic team of physiotherapists, sports therapists, S&C coaches and sports scientists to deliver world class support to the athletes.

His role includes blood and urine screening, annual neuro-cognitive and cardiac testing, weekly medical clinics, reviewing biometric data in relation to performance and health, medicine management, research and innovation as well as liaising closely with specialists regarding investigations and interventions.

Away from the clubs he is one of the managing partners at an NHS GP practice in Cwmbran. During his tenure the practice has grown from a single site 7000 patient practice to a dual site practice serving a little over 16000 patients. He is the metabolic health lead which means he is responsible for designing the diabetes service at the practice and oversees the ongoing care of patients with diabetes and other metabolic health diseases.

Over the last 6 years he has been working with Edge, where he has brought his expertise regarding the use of biomarkers in performance to the company and its customers.

Previously, Thom has published research into inflammatory markers and performance in both sprint and endurance sport. He has also written text book chapters regarding sleep and the impact of medication on performance.

Publications & Research

sIL-6R is Related to Weekly Training Mileage and Psychological Wellbeing in Athletes
Contributor for: Sport and Exercise Physiology Testing Guidelines: Volume II – Exercise and Clinical Testing
Contributor for: A Prescription for Healthy Living: A Guide to Lifestyle Medicine